Shipping: International delivery, we offer EMS, UPS, DHL, TNT, etc. with safety assurance. All items are with best packages and best service to you. Fast shipping door to door within 5-8 business days according to the destination, we do the best to ensure that you could receive your orders on time. During peak periods, it may be need more time to deal with your orders, please understand. If you have a deadline for delivery, please leave a message or consult us, if the package did not arrive on time, it will not be an excuse to cancel your order.
You will get the email when the order was shipped out, include the tracking number, you can use the number to track specific freight information on your orders.
Please ensure your correct shipping address and contact number. We are not responsible for re-shipping costs if you provided us with an incorrect address.
Return and Exchange Policy:
We strive to provide 100% satisfaction for you, if you apply for return service, please contact us to know the steps you need to follow. We guarantee the cosmetic merchandise purchase channels and quality, if customers use have the questions about the quality, please provide written identification, we will be dealt with in accordance with national law, such as to comply with the following conditions, we will provide a merchandise return service:
Within 7 days of receipt of goods found quality problems, retirement / replacement services can be arranged.
The receipt of goods if found deficient, distribution error, damaged, expired or other issues, please contact the customer service immediately. After confirm the presence of the problem, we will arrange for your refund / exchange / supplement the corresponding goods.
The effect of the use of cosmetics will because of the skin, age, season, climate, use, and ancillary products and cause such as the varying effects, therefore, the introduction of the function and use of effects for reference only, if you have any questions on product details, please contact customer service and confirm details before ordering.
Thank you for your support our store, we will provide you with the best quality of goods and services with 100% satisfaction.